Shipping Policy

Thank you for shopping with Splash of Charm!

We currently ship within the United States only.

Processing Time

Most orders are processed and shipped within 1–7 business days, excluding weekends and federal holidays.

Many of our products are handmade or assembled with care, so processing times may vary slightly during busy seasons, new product launches, or market events. We always work to ship your order as quickly as possible while ensuring it arrives just the way we intended.

Shipping & Delivery

Once your order has shipped, you'll receive a shipping confirmation email with tracking information.

Delivery times are estimates provided by the shipping carrier and cannot be guaranteed. Once your package has been accepted by the carrier, delivery is outside of Splash of Charm's control.

Delivery Responsibility

While we're always happy to help if something goes wrong, Splash of Charm is not responsible for shipping issues caused by:

• Lost, delayed, damaged, or misdelivered packages by the shipping carrier (USPS, UPS, FedEx, or other carriers).
• Incorrect or incomplete shipping addresses provided at checkout.
• Delivery restrictions at apartments, condominiums, gated communities, businesses, or PO Boxes.
• Packages that are stolen after the carrier marks them as delivered.
• Weather, natural disasters, holidays, or other events outside of our control.

If your package is lost or delayed, we recommend contacting the shipping carrier directly to file a claim. We're happy to assist by providing any shipment information you may need.

Order Information

Please review your shipping address carefully before placing your order. Splash of Charm cannot guarantee replacement or reimbursement for orders shipped to an incorrect address provided during checkout.

Questions?

We're always happy to help!

If you have any questions about your order or shipping, please contact us at:

Email: splashofcharm619@gmail.com

We'll get back to you as soon as possible.